Lamo Wallet has attached great importance to the privacy of users. The following are our policies for the collection, use and protection of your information. Please read it carefully. As the scope of the service expands and adjusts, we may update our privacy policy at any time without notice. The updated privacy policy will effectively replace the original privacy policy once it is posted and updated on the website.
1. Information We Collect
We may collect and process the following data about you:
- Personal identification information (name, email address, phone number)
- Technical data (IP address)
- Payment information
- Transaction history
We collect this data through our sign-up, payment interface, and transaction activities log
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process transactions
- Provide customer support
- Comply with local regulations
We do not share your data with third parties, except with our payment service partners (bank, payment gateway for credit card processor). All marketing activities are conducted internally within the company.
3. Legal Basis for Processing
We process your personal data based on the following legal bases:
- Your consent
- Compliance with legal obligations
We may provide your data to local law enforcement upon receiving a proper and formal request.
4. Your Rights
You have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Object: You can object to the processing of your personal data for certain purposes.
5. Data Protection Measures
We take the security of your data seriously. All data is encrypted and identified via a UUID instead of personal information. Our storage is encrypted and secure.
6. Data Breaches
In the event of a data breach, we will notify the relevant supervisory authority within 72 hours if the breach is likely to result in a risk to your rights and freedoms. We will also inform you without undue delay.
7. Cookie Policy
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed at children. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, by email.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
LAMO PAY Technology Limited Company
Dongphosi Village, Hadxaifong District, Vientiane Capital, Lao PDR
Email: support@lamo.la
Phone: +8562097048809